Last Updated: 28-10-2026
BFC Publications Pvt. Ltd. (“BFC Publications”, “BFC”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of individuals who interact with our platforms and services.
This Privacy Policy explains how we collect, receive, use, store, process, disclose and protect personal information when you access our platforms, purchase our products, engage our services or otherwise interact with us.
This Privacy Policy applies to all platforms and services operated by BFC Publications, including but not limited to:
For the purposes of this Privacy Policy, “you” or “your” refers to any individual who visits, accesses, registers on, purchases from or uses our platforms or services, including authors, customers, podcast guests, studio clients, visitors and representatives of organisations.
This Privacy Policy should be read together with our Terms and Conditions and any additional privacy notices or service-specific terms applicable to the product or service you use.
The information we collect depends on how you interact with BFC Publications, the services you use and the information necessary to provide those services.
We may collect personal information that you voluntarily provide when you register an account, purchase a product, engage a service, complete a form, contact us or otherwise interact with BFC Publications.
Depending on the nature of your interaction, this information may include:
Certain information may be necessary to provide a requested service, complete a transaction, fulfil contractual obligations or comply with applicable law. If you do not provide such information, we may be unable to provide the relevant product or service.
When you access our websites, applications or other digital platforms, we may automatically collect certain technical and usage information, subject to applicable law and your privacy preferences.
This information may include:
We use this information to maintain platform functionality, understand usage, improve our services, identify technical issues and protect our systems.
Where necessary and legally permitted, we may receive information from third-party service providers and business partners involved in providing our services.
Such sources may include payment gateways, banks, courier and delivery partners, publishing and distribution platforms, marketplace operators, analytics providers and other service providers.
For example, we may receive transaction confirmations, shipping updates, sales reports, royalty-related information or delivery status information from relevant third parties.
We may also receive information from a person who makes a booking or purchase on your behalf, where necessary to fulfil the relevant request and permitted by applicable law.
If you provide us with personal information relating to another person, including a co-author, guest, representative or delivery recipient, you must ensure that you are authorised to share that information and that any required notice or consent has been obtained.
We use personal information for purposes connected with providing, operating, improving and protecting our products, platforms and services.
These purposes may include:
We will process personal information only for purposes permitted by applicable law and, where required, on the basis of appropriate consent or another valid legal ground.
We do not disclose personal information indiscriminately. However, we may share relevant information with third parties where necessary to provide our services, process transactions, meet legal obligations or carry out other purposes described in this Privacy Policy.
We may share information with service providers who assist us with website and application hosting, information technology, customer support, payment processing, communications, analytics, storage, security and other operational activities.
Such providers may process information on our behalf in accordance with applicable contractual and legal requirements.
Where required to provide publishing, printing, distribution or book-selling services, we may share relevant information and materials with printers, publishers, distributors, online marketplaces, book retailers and other publishing or distribution partners.
This may include manuscript files, book metadata, author details, publication information, order information and other materials necessary for the requested service.
We may share the information necessary to process payments, refunds, royalty transfers and other financial transactions with payment gateways, banks and other relevant financial service providers.
We do not intend to collect or store complete payment card credentials where those details are processed directly by an authorised third-party payment provider. The handling of such information is also governed by that provider’s applicable policies and security practices.
For physical book orders and other deliveries, we may share relevant recipient details, contact information, delivery addresses and order information with courier companies and logistics partners to fulfil the delivery.
Where necessary to provide podcast, recording, editing or production services, relevant information and materials may be shared with authorised personnel, editors, production teams, hosting providers and other service providers involved in the engagement.
Where applicable, we may work with service providers that assist with authorised marketing campaigns, communications, event promotions and content distribution.
Any sharing of personal information for these purposes will be subject to applicable law and any consent or other legal basis required.
We may disclose personal information where required by law, a court order, a competent authority or another lawful process. We may also disclose information where reasonably necessary to investigate suspected fraud, enforce our agreements, protect our rights or address security concerns, subject to applicable law.
Certain BFC Publications services involve the creation, publication or distribution of content that may contain personal information.
Manuscripts, author biographies, photographs, acknowledgements and other materials submitted for publishing may be processed by BFC Publications and relevant service providers to prepare, publish, print, distribute and promote a book in accordance with the applicable publishing agreement.
Authors are responsible for ensuring that they have the necessary rights and permissions to provide materials containing information about other individuals.
When you participate in a podcast, recording session, interview or other production activity, we may collect and process your name, image, voice, statements, audio recordings, video recordings and other information generated during the engagement.
Such material may be used for recording, editing, production, publication and promotion of the relevant episode or content, in accordance with the applicable booking terms, permissions, releases and agreements.
Where a recording is intended for public release, the relevant consent and usage arrangements should be established before publication. Any additional use beyond the agreed purpose will be subject to the applicable agreement and law.
We may use relevant information and materials to promote books, authors, podcasts, events and other BFC Publications services where such use is authorised under the applicable agreement or permitted by law.
Publicly released content may be accessible through websites, social media platforms, video-sharing services, online marketplaces and other distribution channels. Once content has been published publicly, copies or references may be shared or retained by third parties outside our direct control.
Our websites and digital platforms may use cookies and similar technologies to support functionality, maintain sessions, remember preferences, analyse usage, improve performance and enhance the user experience.
Cookies may be used for purposes such as:
Some cookies may be placed by third-party service providers whose features or services are integrated into our platforms.
You may be able to manage or disable cookies through your browser settings or the preference controls provided on the relevant platform. Disabling certain cookies may affect the functionality of some features.
For additional information, please refer to any cookie notice or preference controls made available on our platforms.
Our websites and digital platforms may use server logs and analytics tools to collect technical information about visits and interactions.
Log information may include IP addresses, browser details, internet service provider information, timestamps, referring pages, pages accessed and other diagnostic data.
We use this information to monitor platform performance, understand usage trends, troubleshoot errors, improve services and protect against suspicious or unauthorised activity.
Where analytics or similar technologies involve personal information, they will be used in accordance with applicable law and any required privacy preferences or consents.
Our platforms may contain links to third-party websites, applications, marketplaces, payment gateways, social media platforms and other external services.
These third parties operate independently of BFC Publications and may collect or process personal information in accordance with their own privacy policies and terms.
We do not control the privacy practices of external websites or services. We encourage you to review their respective privacy policies before providing personal information or using their services.
Your use of any third-party service is subject to the terms and policies applicable to that service.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include access controls, restricted permissions, secure systems, monitoring and other safeguards appropriate to the nature of the information and the risks involved.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We cannot guarantee absolute security, but we endeavour to maintain appropriate safeguards in accordance with applicable law.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain required records, resolve disputes, enforce agreements and comply with legal or regulatory obligations.
Retention periods may vary depending on the type of information, the nature of the service and applicable legal requirements. Where information is no longer required, we will take appropriate steps to delete, anonymise or otherwise dispose of it, subject to any applicable retention obligations.
Your rights in relation to personal information depend on applicable law, the nature of the information and the circumstances in which it is processed.
Subject to applicable law, you may be entitled to:
Certain information may need to be retained where required by law, for legitimate contractual purposes or to establish, exercise or defend legal claims. In such circumstances, a deletion request may not result in immediate or complete erasure.
Where we process information based on consent, you may withdraw that consent subject to applicable law. Withdrawal will not affect processing lawfully carried out before the withdrawal, and it may affect our ability to provide certain services.
You may also opt out of promotional emails by using the unsubscribe mechanism included in those communications, where available. Service-related communications necessary to fulfil an order, booking or legal obligation may continue.
To exercise your rights or raise a privacy concern, please contact us using the details provided in the “Contact and Grievance Redressal” section below. We may need to verify your identity before acting on a request.
We will respond to requests within the period required by applicable law. The availability and scope of any right will depend on the law applicable to the request.
BFC Publications is committed to handling personal information in accordance with applicable data protection and privacy laws, including the Digital Personal Data Protection (DPDP) Act, 2023, and applicable rules and requirements to the extent in force and applicable.
For privacy-related questions, requests, corrections, deletion requests or grievances concerning the processing of personal information, you may contact:
Data Protection and Grievance Officer
Name: Mr Ashish Kumar Verma
Email: dataprotectionbfc@gmail.com
Please include sufficient information about your request or concern to enable us to identify the relevant records and respond appropriately. We may request additional information where necessary to verify your identity or clarify your request.
Where applicable law provides for escalation to a competent authority or other grievance-resolution mechanism, you may exercise those rights in accordance with the prescribed procedure.
We may update or revise this Privacy Policy from time to time to reflect changes in our platforms, products, services, business practices, technology or applicable legal requirements.
The updated version will be published on the relevant BFC Publications platform.
Changes will take effect from the date specified in the updated policy or, where no separate date is specified, from the date of publication, subject to applicable law.
Where required by law, we will provide notice of material changes or obtain additional consent before implementing changes that require it.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have any questions or concerns about this Privacy Policy, our data handling practices or the exercise of your privacy rights, you may contact us through the details below.
BFC Publications Pvt. Ltd.
Website: bfcpublications.com
Privacy and Grievance Email: dataprotectionbfc@gmail.com
We will review and respond to privacy-related enquiries in accordance with applicable law and our grievance-handling procedures.
